Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request a consultation, request a quote, submit a contact form, inquire about our services, or otherwise communicate with Sun Engineering.

Depending on your interaction with our website, the information we collect may include:

* Your name
* Phone number
* Email address
* Mailing or property address
* Company or organization name
* Information about your construction or renovation project
* Information about your property or development
* Information about your project requirements and preferences
* Information included in your inquiry or message
* Information provided when requesting a consultation or quote
* Appointment or scheduling information
* Project-related documents, plans, photographs, or files you voluntarily provide
* Information relating to project financing where voluntarily provided
* Information relating to solar, energy, or electrical upgrade requirements
* Payment or billing information where applicable
* Other information you voluntarily provide

Our consultation form requests information including your full name, phone number, email address, preferred contact method, type of service, how you heard about Sun Engineering, and a message.

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted or required by law.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, referring website, approximate location, date and time of your visit, and information about how you interact with the website.

Our website uses Google Tag Manager and may use cookies, tags, scripts, analytics tools, and similar technologies to operate, maintain, secure, and improve our website and understand how visitors use it.

You can adjust your browser settings to limit or disable cookies. However, disabling certain cookies may affect the functionality or performance of portions of the website.

How We Use Personal Information

Sun Engineering may collect and use personal information for purposes including:

* Responding to inquiries and requests
* Providing information about our construction and renovation services
* Preparing quotes and estimates
* Assessing construction, renovation, development, or improvement requirements
* Understanding project requirements and specifications
* Scheduling consultations, site visits, or services
* Communicating with customers and prospective customers
* Managing construction and renovation projects
* Coordinating project management and development services
* Assisting with project financing inquiries
* Reviewing plans, photographs, documents, and other project information
* Providing information about solar panels and energy upgrades
* Processing payments where applicable
* Maintaining customer and business records
* Operating and improving our website
* Understanding website traffic and visitor behaviour
* Improving our services and customer experience
* Preventing fraud, misuse, or unauthorized access
* Protecting the security and integrity of our website and systems
* Complying with applicable laws, regulations, and legal obligations
* Fulfilling other purposes for which the information was provided or for which consent has been obtained

Sun Engineering provides construction management, project development, and project financing assistance in addition to construction and renovation services.

Consent

By providing personal information through our website, you consent to its collection, use, and disclosure for the purposes identified when the information is provided or for purposes reasonably related to those purposes.

Where required by applicable privacy legislation, we will obtain additional consent before using or disclosing personal information for a new purpose.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, or other reasonable limitations. Withdrawing consent may affect our ability to respond to an inquiry, prepare a quote, arrange a consultation, or provide requested services.

Disclosure of Personal Information

Sun Engineering does not sell or rent personal information to third parties.

We may disclose personal information when reasonably necessary to operate our website, provide services, manage construction projects, or conduct our business. This may include disclosure to:

* Employees and representatives who require the information to perform their duties
* Contractors, tradespeople, architects, engineers, consultants, and other professionals involved in a project
* Construction and project management service providers
* Website hosting, technology, communications, analytics, scheduling, payment processing, and other service providers
* Lenders or financial service providers where necessary for project financing and authorized by you
* Suppliers and manufacturers where reasonably necessary to provide requested services
* Professional advisors where reasonably necessary
* Government authorities, permitting bodies, regulatory organizations, courts, or law enforcement where required or permitted by law
* Other organizations or individuals where you have provided consent or where disclosure is otherwise authorized or required by law

We take reasonable steps to ensure that third-party service providers and project partners only receive information reasonably necessary for the applicable purpose.

Project Financing

Sun Engineering provides advice and assistance relating to project financing and works with lenders to help clients explore financing options.

If you request assistance with project financing, information you voluntarily provide may be used to understand your project and financing requirements and may be shared with applicable lenders or financial service providers where reasonably necessary and authorized.

Sun Engineering does not guarantee approval, financing terms, interest rates, or other conditions offered by any lender or financial institution.

Project Plans, Documents, and Photographs

If you voluntarily provide architectural plans, drawings, photographs, project specifications, property information, or other documents through the website or during communications with Sun Engineering, these materials may be reviewed and used to understand your project and provide requested construction, renovation, development, or consulting services.

Please only provide documents and information that are reasonably necessary for your inquiry or project and avoid including unnecessary personal or sensitive information.

Solar and Energy Upgrade Information

Sun Engineering provides solar panels, battery systems, EV charging, and other energy upgrades as part of its services.

If you provide information about your property's energy use, electrical system, solar requirements, or other energy-related needs, that information may be used to assess your requirements, prepare recommendations or estimates, and coordinate requested services.

Website Analytics and Third-Party Services

Our website may use third-party services and technologies to support website functionality, process submissions, schedule consultations, understand website traffic, communicate with visitors, or improve our online presence.

The website may also contain links to third-party websites, including suppliers, manufacturers, financing providers, professional organizations, social media platforms, and other external resources.

Once you leave the Sun Engineering website and access an external website or service, that website's privacy policy and terms may apply. Sun Engineering is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the applicable privacy policy of any external website before providing personal information.

Online Forms and Consultation Requests

If you submit an inquiry or request a consultation through our website, the information you provide may be used to understand your project, determine which services may be appropriate, schedule a consultation, prepare an estimate, and communicate with you.

We may retain information submitted through online forms and other communications for reasonable business, communication, service, record-keeping, and legal purposes.

Protection of Personal Information

Sun Engineering takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.

Access to personal information is limited to individuals and service providers who reasonably require it for legitimate business, construction, project management, or operational purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, respond to inquiries, prepare quotes, provide consultations or services, manage projects, maintain appropriate business records, resolve disputes, and satisfy applicable legal or business requirements.

When personal information is no longer required, we will take reasonable steps to securely destroy, delete, or anonymize it in accordance with our applicable policies and legal obligations.

Accessing and Correcting Your Personal Information

You may have the right to request access to personal information Sun Engineering holds about you and request that inaccurate or incomplete information be corrected, subject to applicable legal requirements and limitations.

If you would like to make a privacy-related request, please contact us using the information below. We may need to verify your identity before providing access to or making changes to personal information.

Privacy Questions and Complaints

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a concern about how your personal information has been handled, please contact us.

Sun Engineering Ltd.
6880 Camsell Crescent
Richmond, BC V7C 2M8
Canada
Phone: 778-316-2418
Email: ac.gnireenignenus%40ofni

We will review privacy inquiries and complaints and take reasonable steps to address concerns in accordance with applicable privacy legislation.

Changes to This Privacy Policy

Sun Engineering Ltd. may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, technology, or applicable privacy requirements.

When changes are made, the updated Privacy Policy will be posted on this website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or Sun Engineering's website privacy practices, please contact:
Sun Engineering Ltd.6880 Camsell CrescentRichmond, BC V7C 2M8CanadaPhone: 778-316-2418Email: ac.gnireenignenus%40ofni